Forum Discussion

LIYAZHU's avatar
3 years ago

Unable to apply the debit to a part paid purchase

We have a supplier debit to apply to a part paid purchase but the purchase does not appear when clicking through to 'apply to purchase' window

1 Reply

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  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User
    3 years ago

    Hi

     

    Well it should work

    Try doing it through pay bills , this should bring up the credit and you can apply it there

     

    Or through the command centre ( the top ribbon)  select purchases then settle returns and credits

     

    I cant see if the suppliers are exactly the same as only part of the name comes up. If they are in fact different - i can see one has tiger- then you can't apply the credit of one supplier to another.

     

    Hope this helps

     

    Lisa