Unable to reprint invoice in locked period

We are also having the same issue. Like everyone else here, we cannot sustain the locking/unlocking of our periods to print invoices.

I notice that even when we print a 'current' invoice, even though I am not changing anything on the invoice, there is an information pop-up notice to say any changes you have made will be saved before it is printed - I think that is the issue here, this pop-up should only appear once an actual change is made, not simply trying to print an existing invoice

MYOB - this is an issue that needs to be fixed ASAP please

I am having the same issues since the upgrade. We use this report weekly to pursue payments and need to be able to email reminders and overdue invoices.

Very frustrating

I am also experiencing this issue. Having to unlock and lock the period just to send an invoice to a customer has now become a timely and unnecessary process.

Please fix this ASAP!!!

Having the same issue here. It is not viable to have Accounts constantly locking and unlocking the period for us in order to send an invoice, especially when they are off site. 

Hope this update gets reverted back asap on this specific issue. 

We are having the same issue, very frustrating and totally defeats the purpose of the locked period.

Also resaving older invoices before printing or emailing when no amendments have been made is extremely time consuming.

Please provide a solution urgently!

Hello All

Thanks so much for everyone's comments. As all us finance peeps know, unlocking systems is not an option and until MYOB fix this system this could assist. In the desktop version I am now using the view online invoice and at least you can save the invoice as a PDF and manually send. Looking forward to an update soon MYOB on this one. Many thanks

AmandaMYOB  This is a bug that your developers introduced with a recent update, they must give it a top priority to correct their error ASAP.  Users are not longer accepting the off hand "we've notified the relevant team" approach.  They need to be told it has to be corrected ASAP and not left to be fixed if and when they can slot it into their massive to-do list.

As a business with 12 users, having to unlock and relock just to send invoices in locked periods is not acceptable.

AmandaMYOBthis work around is not a good option. If you read most of the comments. To unlock and re-lock a period is extremely risking to many companies. You need to get this escalated!

We have the same problem after updated. It is very frustrating