Hi Guys, I have ensured timesheets are activated, checked dates; yet each time I create a pay run online the timesheets are missing. They appear in desktop and I can just hit process; but not luck on the online version. I prefer to use on line, however this is hindering my efforts.
Hey Andy65,
I see that you're having issues with timesheets not showing up when processing pay runs. To resolve the issue where timesheets are missing when creating a pay run online but appear in the desktop version, try the following:
Best regards,
Doreen
Hi Doreen, Thank you for taking the time to reply. I did figure out the date in the meantime. The date of the pay run is the start of the pay week. When creating the pay run, there is start date, a finish date and pay date; yet no clarification around the date linking timesheets prior to the pay run. A simple notiation near the field advising start of pay week would be helpful for newbies just doing the switch to online. Fully au fait and like desktop, but loving online.
