Annual leave paid does not reduce accrual (for some employees)

Thanks Tracey, I'll check it out in the morning.

Hi Tracey,

Yes, we have two annual leave accrual rates, one based on 40 hours (Annual leave accrual) and the other on 38 hours (Annual leave 38hr week accrual).

I have checked a selection of cards, evenly distributed between known problems and those that record correctly. They all appear to adhere to the layout protocol you uploaded. I have included screenshots for both the 40 and 38 entitlements.

Thanks for your assistance to date.

Hi Tracey,

Yes, we have two annual leave accrual rates, one based on 40 hours (Annual leave accrual) and the other on 38 hours (Annual leave 38hr week accrual).

I have checked a selection of cards, evenly distributed between known problems and those that record correctly. They all appear to adhere to the layout protocol you uploaded. I have included screenshots for both the 40 and 38 entitlements.

Thanks for your assistance to date.

Hi Tracey,

Thanks for your continuing support.

Yes we have two annual leave accrual rates, one based on 40 hours (Annual leave accrual) and the other on 38 hours (Annual leave 38hr week accrual).

I have checked a selection of cars, evenly distributed between known problems and those that record correctly. They all appear to adhere to the layout protocol you uploaded. I have included screenshots for bothe the 40 and 38 entitlements.

Hi Tracey,

Sorry for the duplicated files and message, I was getting an HTML error message and couldn't see them loaded.

Hi Dotay 

My apologies for the delay in getting back to you. If you're still having trouble with this can you please go to Payroll categories>>Wages tab and send me a screenshot of that window:

Based on your screenshots it looks like you've got two Annual leave wage categories, one called Annual leave and one called Annual leave pay. The linked wage category in the entitlement payroll categories is Annual leave pay but your original pay transaction shows hours are paid against the Annual leave payroll category.

Please let me know how you're going.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Hi Tracey,

No need to apologise, I understand the time contraint challenge.

I have attached the payroll category sctreenshot as requested.

Yes, we do have two annual leave categories on for a 38 hour base and the other for a 40 hour (special class).

Regards

Hi Dotay 

Thanks for that information. In the screenshots of the problem payslips you provided in your first post you are paying the employee leave using the Annual leave wage payroll category:

In your screenshots of the leave entitlement payroll categories you've got the Annual Leave Pay wage payroll category selected in Linked Wages Category:

This means that leave balances won't be reduced by leave paid using the Annual leave wage category as that category hasn't been selected. In the Linked Wages Category field you need to select the correct wage category for the entitlement. If Annual leave wage category relates to the 38hr week accrual entitlement you would select Annual leave as the Linked Wages category. The other option is to select both Annual leave wage categories for both entitlements.

Please let me know how you go.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.