Forum Discussion

Clarity2's avatar
Clarity2
Contributing User
17 days ago

ATO STP submissions not matching the MYOB STPs?

Hello, 

 

I am trying to reconcile the EOFY STPs that are in the ATO to the ones we have sent in MYOB and they aren't matching. 

 

How would I go about trying to find why this is happening? 

 

Thanks Jane 

2 Replies

  • Clarity2's avatar
    Clarity2
    Contributing User
    16 days ago

    Thanks Princess, I have checked all those reports and they match.

     

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    17 days ago

    Hi Clarity2​,

     

    No worries, this tends to happen quite a bit, especially at this time of year! It might be caused by differences in pay item ATO reporting categories, manual changes to employee pay histories or payroll transactions, or even simple submission errors. A good way to get to the bottom of this is to review your payroll activity and register reports, then line them up with your YTD verification report, that should help you pinpoint the issue. Once you’ve figured it out, you can jump into resolving it. I’ll include some handy links below to help out.

    Cheers,

    Princess