One of our employees took annual leave for 35 hours for this payrun and come along with 35 hours of Annual Leave Loading. However, the Calculation Rate of AL loading shown with the big figure of $11401143 which is definitely incorrect. Even though this big figure is not actually used in the final pay but it is very confusing to show on the payslip.
Could anyone advise me how/where to fix the problem?
Thank you very much in advance.
Hi Ianinfinance,
Thank you for providing the information. I recommend reviewing the Annual Leave loading setup, as the calculation basis might be set incorrectly. This could be affecting the results you’re seeing. Leave loading
Regards,
Earl
Earl_HD Thank you for your response.
No, it does not affect the amount of calculating the Annual Leave loading.
I checked the Leave Loading link you provided, but it doesn't seem to resolve my issue. Thanks anyway.
Hey Ianinfinance,
Since that Leave Loading guide didn’t do the trick and you’re still seeing that odd calculation rate, it's best to reach out to our team. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount. They'll be able to check out your annual leave loading setup and help sort out what’s showing on the pay slip.
Cheers,
Doreen
Hi Doreen_P Thank you very much for your suggestion. I will do so.
