Forum Discussion
3 Replies
- Doreen_P2 years agoMYOB Moderator
Hi, Pamalexander
Thanks for your post.
If the original and reversal payroll transactions are still sitting on the Prepare Electronic Payment window, you may need to download the bank file for both transactions so that the Prepare Electronic Payment window will be cleared. You may check the Help Article: Making electronic payments with a bank file for more information.
Should you have further concerns about this, please feel free to reach out to us.
Best regards,
Doreen
- Doreen_P2 years agoMYOB Moderator
Hi, Pamalexander
We hope this message finds you well. We would like to follow up on your concern. Kindly let us know if you still need further assistance. Don't hesitate to reach out to us. We are delighted to assist you.
Best regards,
Doreen
- Doreen_P2 years agoMYOB Moderator
Hi, Pamalexander
We are closing this case, as we were not able to receive updates. Please feel free to start a new post in the future if you encounter any further issues.
Best regards,
Doreen
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.