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ANoakes's avatar
ANoakes
Experienced Cover User
2 years ago

CMN.ATO.PAYEVNTEMP.000282

Hello 

We had a casual staff member who worked during May 2023.

He was terminated with the ATO prior to Finalisation of the 2022-2023 payroll year.

 

He was re-employed around 20 July 2023.
As the break between employment was less than 3 months his existing card file was re-activated

His termination date was removed and we paid him last week.

That pay event was accepted with errors.

 

Same issue this week.

This week's error message is

  • Cessation date cannot be before the Commencement Date
    (ATO error code: CMN ATO PAYEVNTEMP 000282)

So this does not happen again next week how do i fix this?

 

Regards

 

Elizabeth

 

 

 

 

8 Replies

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  • ANoakes's avatar
    ANoakes
    Experienced Cover User
    2 years ago

    Hello Dawn

    Just posted what was done to solve our issue.

    I've repeated it for you here.

     

    he stated and was terminated in May of last year 

    He recommenced in August.

     

    We changed the start date to the new date.

    That's when the error messages started.

     

    We changed his start date to the original start date.

    No more error messages.

     

    Please note in our case the break in service was less than 3 months.

     

    Hope this helps with your issue.

  • Hi ANoakes,  

       

    Thanks for your post, and welcome here to the Community Forum. Thank you for bringing your concern to us, and we apologize for any inconvenience this has caused.  

       

    The ATO error code CMN.ATO.PAYEVNTEMP.000282 relates to a terminated employee. To fix the error, kindly go to the STP reporting center > Employee terminations tab and make sure that the terminated employees have a termination reason, and the termination date is after the start date.  

       

    To update those details, you will need to remove the termination by clicking on Undo, you can then re-do the termination. 

     

     

    Please don't hesitate to post again if you need help in the future.  

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.  

       

    Cheers,  

    Leneth

  • ANoakes's avatar
    ANoakes
    Experienced Cover User
    2 years ago

    Hello Leneth

    I may not have been clear in my original post so will ask it another way.

     

    The termination date in STP is correct. He worked from 15 to 31 May 2023.

    Then he returned from 24 July 2023, so his card was reactivated and the new start date shows 24 July 2023.

    All pays processed since then have triggered the same error.

    This explains why we are triggering the error with STP. as his new start date is after his old termination date and This has has continued with each pay since.

     

    So my question is 

    When an employee is terminated and then re-employed should a new employee card be created?

    Is there any reason to or not to do this?

     

    Regards

    Elizabeth

     

     

     

  • DawnB's avatar
    DawnB
    2 years ago
    • Hi Elizabeth
    • We also have an employee who left in may 2023 due to ill health
    • He is now back casual and the last 2 pays i have done for him are coming up with this error
    • Cessation date cannot be before the Commencement Date
      (ATO error code: CMN.ATO.PAYEVNTEMP.000282
    • Did you happen to find an answer, Im thinking if i undo his termination all will be ood, was this the case with you

    So frustrated

  • Leneth_A's avatar
    Leneth_A
    Former Staff
    2 years ago

    Hi All, 

      

    Thank you for letting us know about this. We appreciate your efforts in clarifying the issue about the error message you are getting, and this is helpful to check further on our end. 

      

    Regarding your inquiry, we suggest using the old card file to avoid getting the error message. You would need to reinstate an ex-employee by reusing their employee card. All you need to do is to remove the Termination Date from their card and ensure their payroll details are up to date.

     

    If you're reinstating an employee in the same payroll year they were terminated, you'll need to undo their finalization for Single Touch Payroll reporting. Our article Reinstating an employee has instructions on how to do this within AccountRight. 

     

     

    Please don't hesitate to post again if you need help in the future. 

      

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 

      

    Cheers, 

    Leneth

  • ANoakes's avatar
    ANoakes
    Experienced Cover User
    2 years ago

    Hello Leneth

     

    I have resolved this.

    15 May 2023 - Start Date

    31 May 2023 - Terminated

    24 July 2023 - recommenced

    STP error messages appeared each time he was paid.

    Yesterday his start date was changed from 

    24 July 2023 - new start date

    to

    15 May 2023 - original start date

    We paid him today 

    no STP error messages.

     

    FYI

    Regards

     

    Elizabeth

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 years ago

    Hi ANoakes,

     

    Thank you for your patience and for sharing your resolution here. It's great to hear that your issue is now resolved. If you have any concerns in the future, please feel free to post in our Community Forum.

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 years ago

    Hi DawnB,

     

    Thank you for your patience and I'm sorry to hear that you've had this experience.. Please let us know if you're still having an issue after doing the steps that was provided and we'll be more than happy to assist you.

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai