Forum Discussion

FrillyLizard's avatar
FrillyLizard
Cover User
2 years ago

Correcting a Payroll Error

For a new employee I accidently recorded a pay as a cheque payment and it should have been an electronic payment. When doing the bank recon for the month the cheque payment is appearing in the wrong bank account. I tried changing the pay to electronic payment but a window pops up noting bank account details are not recorded for this employee. I have added the bank account details via the Employee card file, but the bank account details are showing as blank when I click on the pay. Do I have to reverese this pay as it has been accepted in STP, then redo do the pay?

1 Reply

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, FrillyLizard 

     

    Thanks for your post.

     

    Since you were able to process the pay run already and submitted it to the ATO, we highly recommend reversing and reprocessing the pay with the payment method being electronic payment. For further information regarding this, kindly check The Help Article Changing a recorded pay.

     

    Please let us know if you require any further assistance with this. We are happy to assist.

     

    Best regards,

    Doreen