delete duplicate payrun and check STP is correct
Payrun from last Friday has duplicated the pay entries - how do I delete and also check STP only posted once or reverse if twice
I have attached 2 screenshots that show twp aps for each staff member
Forum Discussion
1 Reply
Hi KayTromans1,
Thanks for your post, and welcome to the Community Forum
My apologies for the late response. Thank you for providing a duplicated payrun screenshot. Deleting a payment removes it completely from AccountRight. You should only delete a payment if the amount hasn't been withdrawn from your bank account. If you've reported a pay to the ATO for STP, you might need to reverse the pay instead of deleting it. See the FAQs below for more details about what determines if a payment can be deleted or reversed.
You may check out this helpful article, Fixing a Pay, for more detailed information and instructions to assist you with the process.
Feel free to start a new post if you have any other queries. You may also reach out using our online help MOCA to ask questions anytime you get help.
Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this.
Kind regards,
Shella
