Forum Discussion

Vin2400's avatar
2 years ago

Employee Card Error

How do I get MYOB technical support to run a script to fix "More than one employee payroll details exist for employee id xxx"  - It has occured after ticking add payroll category whilst processing a pay run.

1 Reply

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi Vin2400,

     

    Thank you for your post, and welcome to the Community forum!

     

    I know that this error could have caused some disruptions, and I value your patience and understanding as we strive to rectify this. I deeply apologize for any inconvenience you might have faced due to the issue with your employee card file and for the delay in my response. If you are still in need of assistance with this matter, I am here to help. Please do let me know, and I will be more than happy to make the necessary adjustments to your file.

     

    I'm looking forward to your reply.

     

    Cheers,

    Princess