Forum Discussion

giiguy's avatar
giiguy
User
7 months ago

Employee self onboarding - can't get past the FW information statement page

A new employee is trying to self onboard and cannot get past the FW information statement page - which I think is new? 

 

Any ideas? It won't allow all the completed information to be submitted but the page is coming up blank and she can't move past it.

3 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi, giiguy

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    Kindly provide us with the window where your employee is stuck when doing the employee self-onboarding so we can look into it further. Make sure to remove sensitive information before posting in the Forum.

     

    Best regards,

    Doreen

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator

      Hi, giiguy

       

      To ensure we provide you with the most accurate and efficient assistance, we kindly request some additional details. Your cooperation is invaluable in resolving the issue you're experiencing.

       

      Best regards,

      Doreen

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator

        Hi, giiguy

         

        We hope this message finds you well. We have been awaiting additional updates from your end regarding the assistance request. As we haven't received any recent updates, we will be closing the case now. Please be assured that should you need further support, we are here to assist you promptly. Feel free to start a new post, and we'll be ready to address your concerns.

         

        Best regards,

        Doreen