Entitlement Balance [Summary] Report is showing incorrect figures

Hi Margie128, 

Thanks for posting your concern in the forum. 

I'm sorry to hear about your reports not matching. I will send you a private message to collect more information regarding this concern. 

In the meantime, feel free to create a new thread if you require any other assistance. 

Thanks,
Genreve

Hi Margie128, 

I sent you a private message last Friday, but I haven't received any response. 

Feel free to respond to my private message if you require further assistance. 

Thanks,
Genreve

Hi Genreve,

I have received your message but am very busy at the moment.

I would still like a solution to my enquiry and hope to have a reply to you in the next couple of days.

Thank you.

Hi Margie128, 

Thanks for the response and the update. 

Feel free to respond with the information I asked for in the private message and we'll continue when you have the time. 

We look forward to helping. 

Thanks,

Genreve

Hi Margie128, 

We haven't received any responses regarding your concern since Monday. 

Let us know if you still require any further help. 

Thanks,
Genreve