Hello Jennifer12
It could possibly be the email that you are using to log in doesn't have the right user access to be able to adjust the leave for employees. I would check to see what level of access your email log in has and if it has access.
If it does have access, please close AccountRight and do the following:
- Hold down the <Windows Key> and press the letter <R>
- In the box that appears, type in: %localappdata%
- Press <Enter>
Once you've done that, go to MYOB > AccountRight > 20XX.X OR Current (Depends on the version you're using) > Cache, and delete the contents of this folder.
After you have done the above, go to Card File command centre > Cards List, open an employee card > Payroll Details tab > Entitlements. Enter the opening balances (in hours) in the Balance Adjustment column.
Please let me know how you go.