Forum Discussion
- Melisa_DFormer Staff
Hi Greg-N-SMITH,
Thanks for your post. So I can take a look into this for you can you please provide a screenshot of the error message you get along with the window you're in.
- Greg-N-SMITHContributing Cover User
Hi When I click on - Payroll - Payroll Reporting - (Get ready for STP Phase 2) Get started - (Preparing for STP Phase 2) Go to browser - (Preparing for Single Touch Payroll Phase 2) Check my payroll information - You don't have permission to access this page If you need to access this page please contact your administrator -
At - https://app.myob.com/#/au/f96a62ad-475f-45b1-9f4b-b258f083cd57/permissionDenied - as attached and - Read only - So I go and check - Setup - User Access - Manage Users- Click on ME with Active Tick - Administrator Role is Ticked - I am an Administrator as shown in the attached - As an Administrator why can't I access Get ready for STP Phase 2 ? HELP !!!- Melisa_DFormer Staff
Hi Greg-N-SMITH,
Can you please send me a private message with the below details so I can take a look into this for you:
- Serial number
- Your full name and email address
- File name
- Narelle2014Contributing Cover User
Hi,
I'm logged in asa the administrator but I still get this message?
What do I do?
Thanks
Annette
- Narelle2014Contributing Cover User
- Melisa_DFormer Staff
Hi Narelle2014,
Can you please send me a private message with the below details so I can take a look into this for you:
- Serial number
- Your full name and email address
- File name
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