How to fix Double Up employee pay by bank and now showing as $0 paid due to reversal

Hi Ann_Ross 

 

Thanks for your post. Reversal transactions aren't included in ABA files so you do need to make sure they are not selected when creating a bank file. When you select a reversal in the Prepare electronic payments window you will get the following information message:

 

 

 

To fix your issues:

 

1. if I understand correctly you would have had two pay transactions and one reversal in Prepare electronic payments. Delete the electronic payment transaction then reprocess selecting only the two pay transactions. When the Save as window opens click on Cancel, you don't need to save the ABA file again. The electronic payment transaction will then be for $2973.92 which you can match with the bank feed.
2. reverse the reversal by recording a positive pay transaction. In the Prepare electronic payments window select both the reversal and the positive pay then click on Bank file. Click on Cancel in the Save as window, you don't need to save the bank file. As the payment amount is $0.00 this will just clear those 2 transactions from the Prepare electronic payments window.
3. deduct the repayment from future pays: Fixing a payroll overpayment or underpayment

Let me know how you go with this.

 

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