Forum Discussion

SueR1's avatar
SueR1
Experienced User
29 days ago
Solved

Leave Accruals

I have created a number of payroll categories for our site allowances and have exempted all the site allowances so that they don't accrue annual leave or RDO accruals because they are already accrued within the Base Hourly amount.  Unfortunately one of the payroll categories will not exempt the Leave accruals, which means each week we are preparing the pays we have to manually adjust for anyone who is working at that particular site.  When I go to the entitlements tab and go to both the Holiday Leave Accrual and RDO accrual tabs, I click onto the Exempt and try to tick the Site Allowance that is accruing, I receive an error message (Attached).  All the site allowances are set up exactly the same and at the same time so I don't know why I'm getting a message for this particular allowance.  All linked categories are set up as hourly wages.

Can you please help me fix this problem.

 

 

  • Hi SueR1,

     

    Thanks for sharing all the details. No worries, we've got you. Looks like the single allowance isn’t picking up the exemption and throws an error after you tick it in the Exemptions list, which usually just means a small setup tweak is needed. This often happens if the wage category you’re exempting is set to Salary instead of Hourly, or if the entitlement’s Linked Wages Category is pointing to a Salary‑based leave wage. A quick refresh of the entitlement calculation typically fixes it right away. I'll share this forum post with the steps to sort this out.

     

    Cheers,

    Princess

2 Replies

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    29 days ago

    Hi SueR1,

     

    Thanks for sharing all the details. No worries, we've got you. Looks like the single allowance isn’t picking up the exemption and throws an error after you tick it in the Exemptions list, which usually just means a small setup tweak is needed. This often happens if the wage category you’re exempting is set to Salary instead of Hourly, or if the entitlement’s Linked Wages Category is pointing to a Salary‑based leave wage. A quick refresh of the entitlement calculation typically fixes it right away. I'll share this forum post with the steps to sort this out.

     

    Cheers,

    Princess

  • SueR1's avatar
    SueR1
    Experienced User
    28 days ago

    Hi thanks for the response but I have already checked all of that and none of the wage categories are pointing to Salary.  They are all marked hourly.  I have been speaking with my accountant who is also well versed with MYOB and he is going to organise a chat with someone at MYOB to try and fix this problem.  He feels that something is corrupt in the system because we also cannot untick any of the categories either and even if we create a new code it won't accept any exemptions.