Forum Discussion

Michael3341's avatar
3 years ago

MYOB / STP Connection requirements for ATO connection

Receiving the below when using an on-premise Accountright SE 2022.9 and try to upload STP

 

System.IO.IOException: Authentication failed because the remote party has closed the transport stream.

 

Cannot find any details on the connection / URL requirements / sites required for the MYOB connection to ensure our firewalls pass the traffic.

 

Anyone run into this issue or have a list of the ports / URL's (assume all HTTPS) 

 

Thanks

  • SamaraM's avatar
    SamaraM
    Former Staff

    Hi Michael3341 

     

    Welcome to the Community Forum. This error can occur due to the folder or program files AccountRight uses being made hidden and/or read-only.

     

    To fix this, can you go through the folders mentioned in this Help Article and make sure none of them are hidden/read-only: Speed and performance tips.

     

    If that does not resolve the error could you reply with a screenshot of the error or the error log that comes up? 


    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.