MYOB TEAM - Leave approved not showing in admin portal

Question

Hi all,&nbsp;I need help today as I am doing the payroll.&nbsp;I cannot see some of the leave for the month. Some employees send me the screenshot from MYOB TEAM with the leave approved &amp; it is not showing in my admin portal. (I can see others leave for the same employee at different date).&nbsp;This is cruticial for the company to deduct the leave when employee are not working.&nbsp;Can someone please answer me today - as I am not going to go through support on the phone to wait 2hours.&nbsp;Thank you.RegardsHelene.

samaram · Answer

Hi&nbsp;helenebod1&nbsp;
&nbsp;
Sorry to see that no one has offered assistance with your query.&nbsp;I recommend&nbsp;logging out,&nbsp;clearing your browser cache, then logging back in, and see if those leave requests show up now.
&nbsp;
If that does not resolve the error, could take a screenshot of the Leave window on both the app and the portal, and send that to me over&nbsp;Private Message&nbsp;along with the last 4 digits of your serial number so I can reproduce the error on my end?&nbsp;
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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MYOB TEAM - Leave approved not showing in admin portal

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