MYOB Team Leave not showing in Portal

Hi PMWynn,

Thank you for your post. I'd like to extend you a warm welcome to the Community forum. I hope you find it a valuable resource.

In this situation, if you're the MYOB team admin, I would suggest adding yourself as the approving manager from the location set up in the MYOB team admin portal for you to see all the leave requests and approvals. Could you please confirm if you're just set up as an employee under the approving manager or if you've added yourself as the approving manager?

This Help article, Using the MYOB Team admin portal, has detailed information to assist with this.

Please let me know if you require any further assistance with this. I'm happy to assist.

Cheers,

Princess

Hi Princess

HI Princess

I was hoping that you would come back to me on my last reply.  

I was under the impression that the leave that had been accrued in MYOB Teams would flow back into the payroll.  Is that not correct?  

Hi PMWynn,

Thank you for your response. I'm sorry for the delay in responding to your post. In this case, you're unable to add yourself as the approving manager at the same location because you're added as an employee under the approving manager. To add yourself as the approving manager in the same location, go to your MYOB team admin portal, select the locations, and remove your name under the approving manager. Once you've removed your name under the approving manager, you may now add yourself as the approving manager, then add employees under your name. Please refer to this Help article for further information about MYOB team.

To answer your second query, if you're referring to the number of hours of leave that have been taken and approved by the approving manager, this will flow automatically when you create payroll. 

Please let me know if you require any further assistance with this. I'd be delighted to assist you.

Cheers,

Princess

HI Princess

Thank you for getting back to me.  

So, when an employee has had leave approved, it should be in the payroll when I go to process?  If that is the case, that did not happen when i processed the pays yesterday.  There were 4 people with approved leave for the pay period and none of them had come through to payroll. 

Thanks

pat 

Hi PMWynn,

Thank you for your response.

Once the leave is approved by the approving manager, the information is sent into the timesheets within AccountRight to the payroll. However, if you're not using a timesheet, you'll need to manually enter the number of hours taken when you are processing payroll.

Cheers,

Princess

HI Princess

Thank you for continueing to try to help me get this up and running. I am on the verge of giving up to be honest.  It shouldn't be this hard. 

Ok I understand that if we don't use timesheets the leave will not flow through.  Would this work better is we did use timesheets?

I have been advised that an approving manager Mark Ginswick has approved leave for Alex Dreyer for 3 November and 6 November.  I cannot see the leave at any point in MYOB team.

Thanks 

Hi PMWynn,

Thank you for your response.

Regarding your concern about the approved leave, if you're the approving manager, you can view the approved leave requests from the MYOB team mobile app. Leave information will not flow into the rosters automatically. This would need to be updated manually within the MYOB team. I'll link below a few helpful articles with information on how the MYOB team works:

• Getting started with the MYOB Team
• Using the MYOB team admin portal
• Setting up and using MYOB Team on a tablet kiosk
• Using the MYOB Team mobile app

The above articles will provide further information regarding your question about MYOB Team timesheets.

I hope this helps. Please let me know if you require any further assistance with this. I'm here to help!

Cheers,

Princess