Forum Discussion

H-TS's avatar
H-TS
Trusted User
2 years ago

Need the option to turn off self-onboarding prompts

Further to my post here: https://community.myob.com/t5/AccountRight-Idea-Exchange/Employee-Self-Onboarding-Permanently-disable-preference/idi-p/776581 (surely I can't be the only person not wanting to use this feature!)

 

With the recent changes, I now have to untick a box to stop someone getting an invitation. We've already got their details before we get to the point where I want to enter it in MYOB. If I forget to untick that box we're going to look unprofessional asking them for all the same details again.

 

I need to be able to turn the feature off completely, or at the very least, to have an option to have it default to NOT ticked rather than ticked. 

 

Why are the developers insisting on making every single tiny aspect of using MYOB harder and more frustrating with each update???? 

8 Replies

  • EXPResources's avatar
    EXPResources
    Cover User
    2 years ago

    Agree with this user's suggestion. Please respond with an actionable change

  • MissAbigail's avatar
    MissAbigail
    2 years ago

    I agree 100%! Just had a situation where someone changed their tax type without my knowing and then got an email from the ATO telling me I was not taxing them correctly.

    There absolutely should be an option not to use this function as it takes the control away from the Employer.

  • Bas632's avatar
    Bas632
    11 months ago

    I totally agree 100 % and this also creates confusion when employees receive an invite that is not required or necessary 

  • Leneth_A's avatar
    Leneth_A
    Former Staff
    2 years ago

    Hi H-TS, 
     
    Thanks for your post. We appreciate your suggestions regarding this option to turn off or have a default when sending an invitation to the employee. We totally understand that this feature would really make things easier for you. Your contributions are valued, and we recognize the significance of your requests to your business. Rest assured that we will communicate your suggestions and feedback to the team. 
     
     
    Feel free to post again anytime you require further assistance. 
     
    Cheers,   
    Leneth

  • H-TS's avatar
    H-TS
    Trusted User
    5 months ago

    AmandaMYOB 
    Hi Amanda, when I search for 'self-onboarding', there are a LOT of posts. How do I find out if this is one of the few ideas that was carried over to the new system, or if we have to create a new thread? I can't access my original post anymore either. "Frustrated" doesn't begin to cover my feelings about the fact that many of us invested a LOT of time voting, commenting and making suggestions over the past decades, and that you (MYOB, not you, personally) have now simply disregarded it all and made us start pretty much from scratch. 

  • LizBeth's avatar
    LizBeth
    Experienced Cover User
    14 days ago

    Same thing just happened to us.  Automatic on-boarding after latest update where employee was sent automatic onboarding without us being able to stop it as no option was provided to stop the process, and when the auto onboarding from the employee automatically updated itself - the employee's tax was changed to no tax-free threshold without us even realizing as we had initially set everything up correctly.  So frustrating! We pay a high monthly fee for absolutely nothing and basic things such as these can cause such major issues affecting real people!

  • DV2099's avatar
    DV2099
    13 days ago

    Hi Liz, I was having the same issue. I have attached a screenshot of what I did and it worked for me, I hope this helps you too. 

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