Forum Discussion

SharnaB's avatar
2 years ago

Not receiving a warning when an employee has insufficient leave

Hi,

 

One of our employees has gone into the negative with sick leave, due to MYOB not giving me the warning that the employee has insufficent leave available?  I'm only having the issue with one employee, have checked all categories are linked correctly & the balance is correct.

Any ideas?

  • Sam_R's avatar
    Sam_R
    Former Staff

    Hi SharnaB,

     

    Thanks for reaching out. 

     

    The first thing I would check is to make sure the 'Linked pay item' is still appropriately selected. (Card file > Employee > Payroll Details > Entitlements > open the affected entitlement category > check the 'Linked wages category' section)

     

     

    If the above is set up accordingly in your file, could you please create a test pay run and enter a large value against the affected 'Leave Pay' category until the warning message appears.

     

    Let me know how you go with that and if the warning message appears. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    • Categories are linked correctly.  It's taking the balance of the employees old entitlements into account, even though I've included these in the opening balance adjustment of their new entitlements?

      I'll just run a pay run to zero off the old entitlements.

      • Sam_R's avatar
        Sam_R
        Former Staff

        Hi SharnaB,

         

        Yes, that is quite strange. However, the pay run to zero out the old entitlements should resolve the issue.

         

        Do let me know if there was anything further I could assist with.