2 years ago
Pay Super
Hi Team at MYOB,
I first time submitted a PaySuper via MYOB on 22/01/2024 how the request status will be completed. I've checked it today the status show "Processing payment"
Tom
Hi Team at MYOB,
I first time submitted a PaySuper via MYOB on 22/01/2024 how the request status will be completed. I've checked it today the status show "Processing payment"
Tom
Hi Tom8,
Thank you for your post, and welcome to the Community forum. I hope you find it a valuable resource.
Generally, when the payment status is "Processing Payment," it indicates that the transaction is still undergoing processing within the clearinghouse and hasn't been disbursed to the respective super funds.
Super Choice advises allowing a period of 5 working days for the payment to be processed. However, please be aware that delays can occur, such as when payments might be rejected due to data errors. Therefore, as a precaution, we recommend allowing up to 10 business days for your payment to complete the processing cycle.
If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let me know.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Princess
Why is it that the processing takes 5 business days, the money is taken out of our Business bank account on Day 1? What happens to the money for those 5 days?
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