3 years ago
Pay Superannuation - REST Super
I have a new employee who has provided details for his REST Super account. I am getting the error "This fund can no longer receive contributions using Pay Superannuation. Please edit the fund from the Superannuation Fund List window and select a valid Fund Name for it." when trying to pay his superannuation. He has provided me with correspondence from REST Super that confirms his member number and also the fund ABN/USI. A search on both Super Lookup and the REST Super websites also confirm that the details are correct.
How can I go about correcting this error?