Payroll not being able to be matched on Bank Feeds

Hi

is the pay set up to be paid by cash cheque or electronic?

if it is electronic you will need to do a prepare electronic payment to create the myob bank payment . It will want to create an aba file , allow this as it doesn,t automatically upload to the bank but is necessary to create myob transaction to your bank account

if it is cash or cheque check that it has been allocated to the correct bank account

hope that helps

Lisa

Check that there is nothing in the prepare electronic payment 

then check if it was allocated to the correct bank account 

Lisa

Hi

there must be something different or it would match

ypu say it's coming out of the same clearing account. 
you need to follow the transaction through as I assume you need it to go from the clearing account to the bank account so that you can match

Lisa

Thankyou Komal, 

That fixed it.

All sorted :)

Have a great rest of the week.

UPDATE :

I reversed the Pay and then processed it again, but the same error occured.

Still unmatchable unfortunately.

Hi, 

Thanks for the response :)

I checked and it is Electronic Payment, am sure that I created an aba file. Which is the same process I use for all of our pays.

Is there anything else that could be messing with it ?

Hi, 

There is nothing in the prepare electronic payment window, 

And it comes out of the same electronic clearing account as the rest of the pays. 

Struggling to see any difference in this pay to all others which are working seamlessly

Yes i agree, 

Can you elaborate on what it means to follow the transaction through, as it sounds like exactly what I need to do.

I normally process payroll through MYOB and do the transaction through the bank website and have had no issues.