Forum Discussion

Kellie2501's avatar
2 years ago
Solved

Payslip Leave entitlements not showing on payslip

I have just been on the phone to MYOB and after an hour and a half I was told that my Accountright program will not display leave entitlement on an employees payslip. I have checked all the boxes to show leave entitlements on the payslips but was told it would not show only if they took leave that week. Could someone confirm this for me please. 

  • Earl_HD's avatar
    Earl_HD
    2 years ago

    Hi, Kellie2501 

     

    Thanks for your reply and my apologies for the delayed response.

     

    To show the leave balance on pay slips, kindly go to Payroll > Payroll Categories > Entitlements tab and then click the entitlement name > Make sure Pay Advice: Show leave balances on pay slips is ticked. You may also refer to the screenshot below.

     

     

    Please let us know how it goes on your end.
    Regards,
    Earl

8 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, Kellie2501

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    The leave should show up on the pay slip if you were able to tick the box Print on Pay Advice. Whether the employee took or did not take a leave, the leave accruals should still show up. With this, kindly make sure that the leave accrual category is linked to the employee. To check this, go to Payroll > Payroll Categories > Entitlements tab and then click the entitlement > Click Employees and then make sure that the employee name is ticked. You may also check the Help Article: Leave and entitlements for further information.

     

    Please let us know if you require any further assistance with this.

     

    Best regards,

    Doreen

  • Thankyou for your fast reply, much appreciated. Could you please advise where I would find the box to tick - Print on Pay Advice. Many thanks, Kellie.

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi, Kellie2501 

     

    Thanks for your reply and my apologies for the delayed response.

     

    To show the leave balance on pay slips, kindly go to Payroll > Payroll Categories > Entitlements tab and then click the entitlement name > Make sure Pay Advice: Show leave balances on pay slips is ticked. You may also refer to the screenshot below.

     

     

    Please let us know how it goes on your end.
    Regards,
    Earl

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi Kellie2501,

    You're very welcome. Feel free to post again if you have further queries and one of us will be happy to assist you.

    Regards,
    Earl

  • Kace4321's avatar
    Kace4321
    Trusted User
    2 years ago

    I am having this same issue.

    The employee name is definitely ticked.

    In the process payroll screen, the entitlement is definitely displayed but when I process the pay run, the entitlement for that employee is not on their payslip.

    Please help.

     

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    2 years ago

    Hi Kace4321,

     

    Thank you for your post.

     

    We have already responded to your previous post. Kindly check this link leave entitlements not showing on pay slip that will help you resolve the issue. Do let us know if you require further assistance and we will be happy to assist you. 

     

     

    Cheers,

    Shella

  • Kace4321's avatar
    Kace4321
    Trusted User
    2 years ago

    Thanks for your response.

    I figured it out by reading an old support post from 2020 from someone that had a similar issue.

    It's because the accrual won't appear on the payslip until the entitlement is paid through process payroll so the advice is to record a pay for 1 hr LSL, zeroing out all other amounts and hours, then reverse that pay.  This will create a record of LSL being used in process payroll so the entitlement will appear on payslips.