Forum Discussion

RGAC's avatar
RGAC
Experienced Cover User
4 years ago
Solved

Payslip

Hi, I have a casual employee who has been made full time.

The problem I am having is that his payslip each week is printing like he is still casual. For example it shows his casual over time categories and none of his annual leave accural or personal carers accural that all the full time employees have on their payslips.

I have triple checked his payroll card to make sure everything is ticked correctly.  Does anybody have the same problem or know how I can fix this?

  • Hi RGAC 

     

    When you start to use a new Payroll category, the original category will still show in the Payslips. This is because the software recognizes this category has been used for this employee in the past and needs a row to show the Year-to-Date amount. It will drop off when you start a new Payroll Year. 

     

    As for the Leave Entitlement, the calculations for a casual employee and a full-time employee might be different. For example, if you had it set to accrue based on a percentage of hours worked, and they are now being paid through the salary category there will be no hours entered for it to calculate against.

     

    I would check the entitlement calculation basis. Here is our help article that explains how to do the calculations that may help: Leave and Entitlements.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

1 Reply

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  • SamaraM's avatar
    SamaraM
    Former Staff
    4 years ago

    Hi RGAC 

     

    When you start to use a new Payroll category, the original category will still show in the Payslips. This is because the software recognizes this category has been used for this employee in the past and needs a row to show the Year-to-Date amount. It will drop off when you start a new Payroll Year. 

     

    As for the Leave Entitlement, the calculations for a casual employee and a full-time employee might be different. For example, if you had it set to accrue based on a percentage of hours worked, and they are now being paid through the salary category there will be no hours entered for it to calculate against.

     

    I would check the entitlement calculation basis. Here is our help article that explains how to do the calculations that may help: Leave and Entitlements.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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