Reconciling - Payroll Error

Question

Hi There,&nbsp;I'm after some help please. I've never come across this issue before.&nbsp;I'm currently reconciling the July account. I have come across a pay run, and in MYOB it's showing the pays as the GROSS amount, not NET amount.&nbsp;I've checked the payslips and tax has been taken out, the correct pay amout has been entered into the bank accounts, however it's not matching the bank statement, therefor I'm unable to reconcile / balance.&nbsp;It seems this has only accured since the new financail year has clicked over. Have a missed something??&nbsp;

kyleamorgan · Answer

Sorry correction to my post. The reconcile screen is showing NET pay + Super.....&nbsp;

princess_r · Answer

Hi snooze,
&nbsp;
Thank you for your post.&nbsp;
&nbsp;
Kindly confirm if you're manually paying the processed payroll through MYOB. To help you with resolving this, can you please include screenshots, and may I also know the difference between your bank statement and your MYOB transactions? It would also be best to check your payroll transactions. Kindly remove sensitive information before posting in the Forum.
&nbsp;
Cheers,
Princess

kyleamorgan · Answer

Good Afternoon,&nbsp;I have attached examples using employee "Tyra".&nbsp;&nbsp;You will notice on the MYOB reconcilliation screen her pay is showing as $366.49. It should show as $330.17.&nbsp;It has somehow taken her net pay + super ($330.17 net + $36.32 super).&nbsp;Payslip apears correct, bank statement apears correct but MYOB Reconcile screen is not.&nbsp;I have also paid July Super contributons without any issues.&nbsp;Hope this makes sense.&nbsp;

princess_r · Answer

Hi KyleaMorgan,&nbsp;Thank you for your response and for providing the screenshot.&nbsp;The only thing I can think of is to double check the super pay item linked account. Make sure that this is linked to the correct account.&nbsp;Please let me know how you go about this.&nbsp;Cheers,Princess

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Reconciling - Payroll Error

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