Forum Discussion

Mitzzi's avatar
Mitzzi
Cover User
2 years ago

Removing Superannuation Payments with MYOB Business

Hi

 

I am trying to remove payments from the 'Pay Super' area of MYOB Business. I have paid the employees super myself using an external service. On AccountRight, I used to use Pay Liabilities function, but this function is unavailable on MYOB online. I tried following the same steps if I was using MYOB itself to do the super payment, but then it prompted me to authorise the transaction, but ofcourse that would pay the super a second time, so I did not authorise the transaction. Now the transaction is marked as 'pending authorisation.' Is it ok to leave it like this?

 

I would like the Pay Liabilities balanced, and the employees marked as 'paid' so they don't appear in the 'Pay Super' area. I am planning to use MYOB to do the super from now on, so this won't be a problem in the future i.e. I will authorise future Super Payments.

 

See pictures. I have already done the super using an external service for Oct, Nov, Dec. January is not complete, so I the super payments for January can remain. The Oct Super payment I created super payment but did not 'authorise' it as explained above, so the super payments for Oct period are not there.

 

 

5 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, Mitzzi

     

    Thanks for your post.

     

    If the super payment has already been paid externally and the super is still showing up under the pay super window, you can create a spend money transaction to mark those transactions as paid. To do this, you can check out the Help Article: Spend money for more information.

     

    Please let us know if you require further assistance.

     

    If my response has answered your inquiry, please click the "Accept as Solution" to help other users in finding this information.

     

    Best regards,

    Doreen

  • Kris369's avatar
    Kris369
    9 months ago

    Hi Doreen,

     

    Could you please elaborate a bit on this issue?

    I know how to use 'spend money' generally speaking, but I am not sure who could this be linked to the individual outstanding super payments.

     

    Also, one of our employees will not be paid directly from AccountRight and MYOB does not let me unclick the 'Pay directly from AccountRight' check box. Do you have any idea how I could take him of from the autopay?

     

    Thank you so much for your help.

     

    Kind regards

    Kris

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    9 months ago

    Hi there Kris369,

     

    Sure thing. Aside from creating a spend money transaction, you can record Super payments that are externally paid through the "Pay Liabilities" feature. Just go to Payroll > Pay Liabilities > Liability Type: Superannuation, select the outstanding super payments, and click Record. Regarding the issue with unticking "Pay directly from AccountRight," make sure to check the user-level access as it might affect the ability to change this setting. Just check that the access to "Read & Write" from "Superannuation Funds" is selected. You may refer to the screenshot below.

     

     

    Best regards,

    Doreen

  • Kris369's avatar
    Kris369
    9 months ago

    Hi Doreen,

     

    Thank you so much for your help.

    As these super payments were already paid years or months ago, I need to make them disappear and not to be allocated to any asset account. 

    Also I am fully authorized so that cannot be the issue, but worse case I can go around this using the pay liability function.

    Thank you for your help.

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    9 months ago

    Hello there Kris369,

     

    Since you're still having issues deselecting the option to "Pay directly from AccountRight," please reach out to our support team directly via our virtual assistant MOCA or by submitting a support case via MyAccount.

     

    Best regards,

    Doreen

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