Hi HBWadmin
Thanks for your post.
Once you have processed the reversal, you must process the Successfully paid payment through the Pay Liabilities function so that your Reconciliation will balance. And then, you will need to process the "returned' super through the Pay Superannuation window again so that it can be processed and sent to the respective fund.
Reconciling your bank account might seem tricky after completing the process because the resulting transactions in your bank account won't appear to match the transactions in AccountRight. If you reconcile using Bank Feeds, You must hide bank feed transactions for the returned/unpaid super contributions and reconcile the transactions the same way you would if using a bank statement. However, if you reconcile using a bank statement, Match all the paid Pay Super transactions (not any unpaid or returned contributions) on your bank statement to the super contributions in AccountRight, then mark them as reconciled. Also mark as the Pay Super Reversal and Pay liabilities transactions created following the steps as reconciled. The reconciled transactions will equal the total of the original Super transaction.
You can check on this Help Article : Reversing and processing superannuation payments.
Please let me know how you go. feel free to post again. I'm happy to assist you further.
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Cheers
Cel
