Forum Discussion

Flinders's avatar
Flinders
Contributing Cover User
2 years ago

Returned superannuation contributions

 

Hi MYOB

 

We have had a super payment reject and we have followed the below instructions on how to record and reprocess... all good.

 

just a bit confused with the last step as per below saying process super as normal - if we do this then the net payment will be NIL so how does the super payment process to the super fund? 

 

 

https://www.myob.com/au/support/myob-business/payroll/superannuation/returned-superannuation-contributions 

 

You can now pay and authorise these reprocessed super contributions, including the negative ones from the previous task, through Pay Super (Payroll menu > Super payments)

4 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi there Flinders

     

    It's a great thing that you were able to reprocess the returned super contribution. Regarding the last step that was mentioned in the Help Article above, entering a NIL amount for all the pay items included on the pay run will prevent any entitlements from accruing. We're only doing the NIL payment if there's any adjustment, returned super, or we want to make sure that ATO receives the updated figures for your employees. Once the NIL pay run has been processed and only the super amount has been entered, it automatically shows up in the Super Payments window, allowing you to reprocess it. There will be no net payment showing as you did not process any wages on that pay run. I hope this helps! If there's any clarification or issue you need assistance with, don't hesitate to drop us a post again.

     

    Best regards,

    Doreen

  • Flinders's avatar
    Flinders
    Contributing Cover User
    2 years ago

    Thanks Doreen

     

    thanks for the reply but I am still unsure about the final steps.

     

    Step 2 says complete a payroll showing a reversal of the super amount

    Step 3 says complete another payroll reprocessing this super that needs to be repaid

     

    When you then go to pay super there is a negative and positive super payment sitting there

     

    MYOB says the below - which is basically a NIL payment - this is the part i need clarification on?

     

    You can now pay and authorise these reprocessed super contributions, including the negative ones from the previous task, through Pay Super (Payroll menu > Super payments)

  • Flinders's avatar
    Flinders
    Contributing Cover User
    11 months ago

    Hi MYOB still waiting on a reply for the below - we have repaid the super but we have not been able to clear out the negative super amounts from the pay super screen - how do we clear this out and match it to the money that was returned to the bank. 

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    11 months ago

    Hi there Flinders

     

    Unfortunately, the amount that's still sitting in Super Payments window will not be removed. All you have to do is to make sure that the outstanding super will not be included every time you process super payment.

     

    Best regards.

    Doreen