Hello world.
I have employee who Salary Sacs every second pay. No problem.
But noticed that the weeks no SS, that line does not appear on their payslip.
The weeks that there is SS, it appears as well as the YTD figure, no prob.
Is this normal?
Hi,
In my setup, the sal sac lines show on the payslip even if there is no payment in that pay period, with a 0.00 amount but showing the total YTD.
I'm not sure why yours wouldn't :(
Hi Di64
Thank you for posting.
Are you emailing or printing pay slip and not seeing the Salary Sacrifice on it? I did try to replicate on our back end and I'm able to see it on the pay slip when I go to print the pay slip and on the preview pay details/pay run activity.
Could you please try to visit on this Help Article, Set up salary sacrifice superannuation for reference on the set up. Please also try to clear your AccountRight cache to refresh the data.
Please feel free to post again I'm happy to assist.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Princess
