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SandraEMV's avatar
SandraEMV
Member
2 years ago

Self On-boarding function causing corrupt ABA files

Hi i wonder if i am missing something with the self on-boarding process.  I thibk its a great feature however everytime a new staff member is added this way they cause the ABA on the payrun to be corrupt.  So therefore i have to remove them from the ABA to be able to upload it to my banking software. 

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  • H-TS's avatar
    H-TS
    Trusted User
    2 years ago

    No idea, but we also end up with a corrupt ABA now and then for new employees and we're NOT using the self-onboarding. We have to manually edit the ABA file before uploading.

  • Hi SandraEMV 

     

    Thank you for your post and for bringing this to our attention. 

     

    To furtherly assist you with this. May I know if you receive an error message or something that pops up on the screen? If yes, Could you please attach screenshots of the error message that you received so I can look into this for you and assist you properly?
     

    Thanks, 

    Cel

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