Single employee card file won't open - wants to restart myob

Question

All the info I can find on this issue indicates that it is a back-end database issue that MYOB have to resolve.&nbsp; "Run a script".&nbsp; I have emailed, I am currently on the telephone.&nbsp; On hold for 1h30 and counting.&nbsp; Support request number 03098754.&nbsp; &nbsp;The employee was very unhappy their pay rise didn't show in the text of their payslip.&nbsp; This MUST be fixed before next pay run.&nbsp;&nbsp;

genreve_s · Answer

Hi RubyBou,&nbsp;
Thanks or sharing your issue with your employee ard file. I saw you were also replied to by Princess on your other post here: https://community.myob.com/discussions/staffing_and_payroll/card-file-cannot-open-employee-card/910740/replies/914265
For continuity, you can read it and continue the conversation from there. If you have any other issues, feel free to post again.&nbsp;Regards,Genreve

rubybou · Answer

Thank you, once I got someone on the phone, it was an easy fix (2h30min on hold)&nbsp;

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Single employee card file won't open - wants to restart myob

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