Forum Discussion

BcTc's avatar
2 years ago

Single touch payroll report

My Backpay single touch payroll report only included the tax & not the gross wages why?

2 Replies

Replies have been turned off for this discussion
  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, BcTc

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    If the gross wages are not showing up on your reports, kindly check each payroll category used in backpay, making sure that they were assigned to the correct ATO reporting category. If changes have been made, please send an update event to make sure ATO will receive the most up-to-date figures. Once done, you may check the reports again to see if the wages now appear. You may check the Help Article: Assign ATO reporting categories for Single Touch Payroll reporting and View Single Touch Payroll reports when sending an update event for further information.

     

    Please let us know if you require any further assistance with this.

     

    Best regards,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, BcTc

     

    We are closing this case, as we were not able to receive updates. Please feel free to start a new post in the future if you encounter any further issues.

     

    Best regards,

    Doreen