Forum Discussion

belbruggo's avatar
2 years ago

Single Touch Payroll reporting not right

hi,

 

can someone pelase help me: in my Single Touch Reporting listing, i have a number of zero value "Accepted" lodgements from 15/1/24. i have processed the payroll and paid the employees, so the amounts have hit the bank rec and applicable payroll and PAYG accounts.

 

but now the Wages and PAYGW for 2 employees is not matching.

 

i have done Payroll after this date in the hope that the YTD reporting would fix itelf - but it has not.

 

therefore MYOB is not equalling what the PAYGW is in the ATO.

 

please help!

 

i have thought about reversing the incorrect period but unsure if this is right...

 
 

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi belbruggo,

    Thanks for your post, and welcome to the Community Forum!

    My apologies for the late response. The issue stems from the pay runs being reported as update events instead of pay events. To address this, please review the Payroll Activity Report, Payroll Register Report, and YTD verification report. If these three reports align correctly, you can simply send an update event. However, if discrepancies are found, examine all payroll categories to ensure the ATO reporting categories used are accurate. If any changes were made, send an update event accordingly.

    Feel free to post again, we're happy to help!
     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    Regards,
    Earl