STP - Double Ups with new serial number

One of my clients has recently moved their company to a new serial number,same name and ABN.The payroll information was sucessfully transfered.I checked the STP Payroll Reporting,and this information was not transfered,I processed a Pay Event,and the Payroll YTD was imported,all figures matched.

My question is I checked a previous post in March 2021 where  their employees reported that the same companies YTD figures appeared twice in their MYGov account,has this been corrected or does this still happen and if so ,is the solution the same.

Thanks for your post. When changing the serial number mid way through the payroll year you need to clear out the YTD amounts in the file with the old serial number. To do this:

1. back up your current company file
2. restore a back up of the old file locally (don't put it online)
3. back up that old file for record keeping purposes
4. clear the YTD amounts in the old file by:-
   1. go the employee card
   2. click on Payroll Details>>Pay History
   3. under Show Pay History for choose Year-To-Date
   4. change each amount to zero ($0.00)
   5. click Ok.
5. process a $0 pay for each employee and send to the ATO. Wait until that report has been accepted, then run the YTD verification report and make sure all employee's YTD amounts are zero
6. finalise employees in the Payroll reporting centre>>EOFY finalisation tab in the old file

Hopefully I will not need to use the option above

Thank you