After the update to 2025.9.1.3 last night we are currently experiencing an error message saying STP Not Available - Your organization is not registered for Single Touch Payroll. We have reconfirmed our ATO STP link and are still getting the error. We can get around it by going manual lodging through Payroll Reporting. Has anyone else had this error? ThanksDeb

Hey everyone. The STP Reporting issue has now been resolved. Thank you for your patience whilst we worked to fix it.

STP Not available | MYOB Community

HD
Experienced Cover User
3 months ago
IS THE STP ISSUE FIXED YET???
HD
Experienced Cover User
3 months ago
IS THE STP ISSUE FIXED YET???
HD
Experienced Cover User
3 months ago
Is the STP issue fixed yet???
Debslee
Contributing User
3 months ago
From what I can see the forum indicates it was fixed this morning, however I have not tested it yet.
AmandaMYOB
MYOB Moderator
3 months ago
Hey everyone.

The STP Reporting issue has now been resolved. Thank you for your patience whilst we worked to fix it.
HD
Experienced Cover User
3 months ago
Thank you MYOB, as per your email a few minutes ago, this issue is now resolved. As we processed our pays first thing this morning when it wasn't working, please advise how we now submit missed STP?? Thank you.
Telfer
Member
3 months ago
I have two pays that I can't send to the Tax office from last week, how do I fix them
Becca2468
Member
3 months ago
If on desktop - go to command centres on the top toolbar then go to payroll, then payroll reporting. It will open up a screen go to payroll reporting centre. It will then take you to the online version, login and you should be taken to single touch payroll reporting where you can see any payrolls that say Not Sent. Click on it and look for and click send to ato

if on cloud base - go to payroll then single touch reporting and look for any payrolls that say not sent. Click on it and look for and click send to ato

If that does not work call MYOB