see below, none of this is helpful..... how do i fix errors, please, and no options here to chnage anything. the Gross wages, are not right, but everything else is. so some thing is not right. ALSO , attached is report from ATO , shows blank amounts. but on the main ATO page that payrun from 12/7/21 gross is correct, and accepted by ATO. but when i print all the reports, they are blank. ? see attached
thank you
hi , my reports now balance with ATO. however i get these error mesages, but dont know how to fix this . can some one help please. see attached. its asking for Cessation reason code :
can i just finalize year FY21/22 , with out these codes.
thank you
Stone
Hi STONE,
Thanks for your post. The reason you're getting this error is due to trying to finalise an employee in STP Phase 2 but they have been terminated in STP Phase 1.
What you will need to do to resolve this is remove the finalisation in the employee terminations tab, this is explained on this Help Article . Once you've done this you will need to redo the termination, this is explained on this Help Article.
Once you've done this, please run a $0.00 pay or send an update event to update the YTD figures.
Do let me know how you go.
