STP Reporting
We logged an STP on 18.12.2024 3.13pm but when I checked if "Accepted" notice that it has zero $ instead of the actual payroll amount.
Has something changed as we have not had this issue in the past or did someone just miss something..
Hey there Carmen4,
The STP report line items may display as zero if the report treats the pay run as an update event, which usually happens when the pay date is earlier than the date the pay run was recorded. The STP report will automatically categorise the pay run as an update event in such cases. If your payroll reports show correct figures, you won't have any issues with your data.
Best regards,
Doreen
