Forum Discussion

TLS1's avatar
TLS1
Contributing User
6 months ago

STP report

Hi,

 

I did a pay run today and went through the process as normal. When I look at my STP report there are no amounts. It does say it has been accepted. The dates also just show 30/06/2024. Not the dates I entered on my pay run.

Can you please help?

 

Kind regards,

Tanya Sullivan

  • Hi TLS1,

     

    Thanks for your post. We apologize for the inconvenience. We are aware of this issue with the STP as it is due to an outage at the Australian Tax Office (ATO). This has been resolved, if you you have already done the pay run and still not showing try to refresh your browser and re login.

     

    Feel free to write a post if you need further assistance.

     

    Cheers,

    Jem

  • Hi TLS1,

     

    Thanks for your post. We apologize for the inconvenience. We are aware of this issue with the STP as it is due to an outage at the Australian Tax Office (ATO). This has been resolved, if you you have already done the pay run and still not showing try to refresh your browser and re login.

     

    Feel free to write a post if you need further assistance.

     

    Cheers,

    Jem

  • TLS1's avatar
    TLS1
    Contributing User

    So do you mean do the pay run again? 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.