Forum Discussion

SIBN's avatar
3 years ago

super adjustment

Hi there,

 

i am adjusting one employee's super following the instruction: https://help.myob.com/wiki/display/ar/Checking+and+adjusting+superannuation#expand-Tofixasuperpayment

 

i am adjusting the pay run on 08/08/22 now. And course the net pay is 0, when I recorded, it pop up a message said click ok if want to void this paycheque. I click ok otherwise cann't go further. and I already submit this correction to ATO.

 

After I finished, I can't find the record for the correction, no payrun record under payrol section. No any journal entry for super, and i check the super liability, still same as before, not change at all after i record the correction. Can you please advise where can i find the record and how can i update the super liability? 

 

thanks!

 

 

5 Replies

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  • Sam_R's avatar
    Sam_R
    Former Staff
    3 years ago

    Hi SIBN,

     

    Thanks for reaching out.

     

    Can you see this pay run in the Payroll Reporting Centre (STP)? 

  • Hi Sam,

     

    No, i can't see anything. But I am sure I made adjustment and submited to ATO.

  • Freman's avatar
    Freman
    Trusted Partner
    3 years ago

    This is a very bad  feature of the modern versions of  MYOB. If you record a void pay check then try to find it in the accounts you will have a hard time doing so if the individual internal pay line account codes net to nil (hmmm for my own future testing  perhaps it just if they are left unused).

     

    eg if you record a pay that only has figures in the super accounts and not the normal wages account then the transaction is hidden in the normal wages account  but will appear in the super account(s). (This is not how wage transactions used to work)

     

    If you are still having trouble finding it the quickest way to find it is to look in the bank account you used to record it as the void transaction will always be visable there.

     

    If its not in the Payroll Reporting Centre at all then it probably was not submitted. But providing there will be another current year payrun for the employee I don't think that will matter (certainly didn't matter in STP1).

     

    Note to MYOB: if I record a nil transaction to any account it is done so for a reason and it is not your decision to exclude it from the ledger. In the case of a Void pay cheque its there as evidence that a modification to someones pay run was done regardless of which chart of accounts are actually modified (if any!).

     

  • SIBN's avatar
    SIBN
    3 years ago

    Hi Freman,

     

    Thanks for your reply

     

    The question is after i did the adjustment, super account doesn't change either, all the balance same as before. And i can't find the void transaction from the bank account.

     

    No record at all in the payroll reporting centre, but i am really sure i submit it. it is possible i do it again?

  • Freman's avatar
    Freman
    Trusted Partner
    3 years ago

    - Make sure you check all of the 3 possible bank accounts for the void transaction. (being the linked account for Cash Payments, Cheque Payments, & Electronic payments)

     

    -In the STP reporting web page check all financial years you can for it.. if it isn't there it cannot have been reported to ATO.


    Once your sure its not been recorded thenif I were you I'd just  do it again. (who knows doing it again might actually shed light on why it didn't record in the first place)

     

    eg yesterday I was doing a payrun for a Void pay which neting off against a loan account handled with a wage category. Got to the end and it did not ask me to lodge STP (when I went looking for I could not even find the Void transaction either-erily similar to your situation),  but crucialy I had been distracted by a phone call during the process of editing the pay.... Next, I was on the phone with partner support to notify them of the issue I had just encountered ;-). Whilst waiting in the queue I went to do something else in the file and it whinged that I needed to close all windows before hand.... All I had was the the command centre, but it turned out the the entire payrun record window had managed to hide itself behind the command centre. 

    If I had decided to close out of  MYOB I would have been none-the wiser that I had in fact not recorded the pay.