Hello
This has been operating well to date, but as of today, not working. I've not changed email or mobile numbers and the details recrded are correct for both. I have retired several times, but no success. There are no fault codes or alerts displayed, nothing. Just no SMS code to finalise authorisation of payments
Help is appreciated. Thank you, Kevin
Now, all of a sudden after more than 40 minutes 7 x SMS codes appear all at once. Now working again.
Hi, KevinFe2
Thanks for your post.
Thank you for updating us on the situation. We sincerely apologise for the inconvenience you experienced with the delayed delivery of SMS codes for over 40 minutes. We're glad to hear that you have now received the code and that your access has been restored.
If you encounter any further issues or if there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your patience and understanding.
Best regards,
Doreen
Hi there
this problem has occured again today.
How long is the down time today?
Kind regards
Gabi
Hi, gabisquestion
We hope you are doing great.
We have sent you a private message so we can further assist you with your concern. We are looking forward to your response.
Best regards,
Doreen
Hi, gabisquestion
We've sent you a private message and are awaiting your response. We would like to follow up on your concern if you still need further assistance.
Best regards,
Doreen
