Hi There
One of our employees has been set up the same way as all of our other employees, yet the super is not automatically calculated when processing her payroll. She is over the threshold, has been an employee for over three months and I have compared her employee file with another staff member and they are exactly the same.
Please help! Thankyou
Hi kj85
Thanks for your post. I'd recommend checking the calculation basis of the super guarantee payroll category and that she has been linked to that payroll category. Please feel free to send screenshots of the payroll category set up and a sample pay transaction. Make sure any sensitive information is removed from screenshots prior to posting on the public Forum.
Additionally, the ATO removed the $450 threshold on the 1 July 2022: Removal of the $450 threshold
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Hi Tracey
I have checked all of this, even compared to another employee and it still isnt calcualting automatically.
I think there may be a glitch?
Hi kj85
Super calculates on a monthly basis, this means that any adjustments to the accrual amount will affect subsequent calculations. To check if it is calculating correctly, do a dummy pay in a new month. If it calculates correctly, there will be adjustments in the current month affecting the calculation. If it doesn't calculate correctly, there will be something wrong with the set up.
If you continue to have problems with this please provide screenshots of the super payroll category and the dummy pay transaction. Make sure any sensitive information is removed from screenshots prior to posting on the public Forum.
Please let me know how you go.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
This definitely is not correct. Super doesnt calculate monthly. I just ran a payroll and for four employees, it didnt automatically calculate, but for the remaining 15 employees, it did. There is definitekly a glitch in the system and this is quite a serious glitch! All payslips/pay transactions should show the super that the employee is entitled to! Please fix MYOB!!!!!!!!!!!
Hi
When you process the payroll do the super expense and super liability appear in the process payroll screen for these employees?
Lisa
