Elevationbook
2 years agoExperienced User
Super Payments
A payment was made from Pay Super in MYOB Account right which came out of the bank account. We had a few bounce and I think I reversed it thinking it had bounced when it had not, so I did not receive the money back.
The reversal has created a receipt in the bank account which has not actually come into the bank account.
It was also then paid again from pay super. So it was physically paid twice from the bank account and then it was not returned to the bank account.
It has created a reconciliation error in the superannuation account and also overpaid that employee's super. How do I go about correcting this?
Thanks.