Forum Discussion

noname1000's avatar
4 years ago

superannuation window too big, can't get to the ok or close buttons

I am creating a new superannuaiton category and the window opens larger than monitor and there is no side bar to move any further down to access the ok or close buttons. I have attempted minimising the window and cascading, I have closed myob and reopened, I have checked all the settings to do with windows both in windows and in myob and nothing has corrected this error. This has occured since the last update to AccountRight Plus AU 2022.4.0 (2022.4.24.6510)

3 Replies

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  • Hi noname1000,

     

    Thanks for your post and welcome to the Community Forum ! When viewing the superannuation category, can you please click on the maximise button on the top right hand corner of the window. Are you able to then view the category and scroll down so that you can click Ok to save now ?

     

    I've highlighted the button below:

     

    Do let me know how you go. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • hello,

    my default is for the windows to be maximised so that does not fix the problem in myob.

    the problem in myob is, myob does not show a sidebar in this window, neither to add a new superannuation category or to edit an existing payroll category.

    kindly

    noname1000

  • Melisa_D's avatar
    Melisa_D
    Former Staff
    4 years ago

    Hi noname1000

     

    The window is now longer is due the new Contribution Type field and STP Phase 2 information being added to the Superannuation Guarantee payroll category window, you would need to minimise that window so that you can scroll and save the changes made. Our moderator Tracey_H has provided some more information and screenshots in regards to this on this post

     

    Do let us know if you have nay further questions.