Debbie-KEAD
3 years agoExperienced Cover User
Telephone Allowance - applied in last 2 payruns
I have 2 employees with a travel allowance. Both employee's allowances have been included in their pays up until 2 weeks ago when 1 employees allowance was not included.
I did have the 2 allowances in the Standard Pay tab set up slightly differently. One had a quanity and amount and one just had an amount but both setups seemed to be working the same.
I did recently open the employee card with the allowance set as an amount and not a quantity. I had to update his address. That is all that was updated. I didn't open the Standard Pay tab at that time.
Could this have had some impace on the allowance not being processed correctly.
Debbie