Forum Discussion

Coyco's avatar
3 years ago

Unable to select employee

Hi Team,

 

I currently have only my self and one other employee.

 

I have been paying my employee weekly and using myob for payslips.

 

I curently can't select my employee in the payroll section, hes still active as and employee but is not an option to select to fill in a payroll for his payslip.

 

I have normaly done his payments manually without an issue.

 

Any help would be great.

 

Thanks Michael 

 

 

1 Reply

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  • Sam_R's avatar
    Sam_R
    Former Staff
    3 years ago

    Hi Coyco,

     

    Thanks for reaching out. 

     

    The most common cause for an employee to not appear in a pay run is if there is a termination date entered into their card. Please check those employee cards (Payroll details > Employment Details) to see if this is the cause.

     

    If there is no termination date, please check the 'Pay cycle' under Payroll details > Salary and wages to see if the pay cycle selected here is the pay cycle selected when starting your pay run.

     

    Do let me know how you go and if I can help further. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.