Forum Discussion

Cath-D's avatar
3 years ago

Underpaid the payroll transfer into bank by 10.c

Hi,

 

How do I fix this?

 

Payroll for an employee was 780.10. Which is the correct amount processed through payroll. But when my boss transferred the funds over he only transferrred 780.00. So now my bank feeds shows an amount of $780.00 that doenst line uo with the correct amount of $780.10.  How do I receoncile this. Note that this payment is part of a batch of 10 other employee payruns done on the same payrun.

 

Thanks 

Cath

  • Hi Cath-D 

     

    Thanks for your post. In this situation, we do recommend that the pay transaction is reversed and reprocessed so that the net amount matches the amount actually paid to the employee. If you did want to do this you would only reverse that pay transaction, not the whole pay run.

     

    Another option is to transfer the short paid amount to the employee then manually reconcile the pay transaction. In the Bank feeds window you would hide the two bank feed transactions by right clicking and selecting Hide. In Reconcile accounts tick the one pay transaction.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    • Cath-D's avatar
      Cath-D

      I like the second option. Seems the easiest. Can you tell me in detail how to do this.

       

      Thanks so much

       

      Cath

      • Tracey_H's avatar
        Tracey_H
        Former Staff

        Hi Cath-D 

         

        If you transfer the short paid amount to the employee you'll have two withdrawal transactions in the Bank feeds window and one pay transaction in the Reconcile accounts window. The two bank feed transactions will add up to the one pay transaction.

         

        1. in the Bank feeds window right-click on each bank feed transaction and select Hide transaction
        2. in the Reconcile accounts tick the one pay transaction

        Please let me know if you need further help.

         

        If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.