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VanithaM's avatar
18 days ago
Solved

YTD not matching Payroll Activity Report

Hi all. I'm a small business owner. Just need help with my YTD total. It doesn't match the payroll activity report for one particular employee. Payroll activity report shows the correct amount up till December (he resigned at the end of December)but the YTD is not showing the December salary for some reason. Please help as I need to finalise the year end report. Thanks.

  • Hi VanithaM,

     

    I would recommend starting by checking the Payroll Register report if that matches your Payroll Activity Report, you’re halfway there. If the YTD still looks off, have a quick check at the payroll categories and make sure the ATO reporting category’s right, and see if anything’s marked as tax exempt by mistake. If you’re still stuck after checking, it’s best to give our team a buzz through our virtual assistant MOCA or drop a support ticket via MyAccount, we’ll help you get it sorted.

     

     

    Cheers,

    Shella

2 Replies

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    17 days ago

    Hi VanithaM,

     

    I would recommend starting by checking the Payroll Register report if that matches your Payroll Activity Report, you’re halfway there. If the YTD still looks off, have a quick check at the payroll categories and make sure the ATO reporting category’s right, and see if anything’s marked as tax exempt by mistake. If you’re still stuck after checking, it’s best to give our team a buzz through our virtual assistant MOCA or drop a support ticket via MyAccount, we’ll help you get it sorted.

     

     

    Cheers,

    Shella

  • Hi Shella,

     

    Thank you for your reply. I did contact MOCA and they advised me to "send an update event" to ATO since my Payroll register report and Payroll activity report are showing the correct amount but only the YTD was wrong. I'm happy to report that the YTD is balancing after the update. 

     

    Thank you!